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No preamble. The questions I get most often, answered honestly.
How much does it cost?
Time and materials: 1,600–2,200 CZK/hour depending on difficulty and urgency. Fixed-price audits: 12,000–18,000 CZK. Monthly retainer 8–40 hours, discounted against hourly rate, with a written SLA.
A real number lands in your inbox within 24 hours of asking. No creative accounting.
Contract or just an invoice?
Both. Retainer always on a written contract — including the GDPR Article 28 data-processing addendum. One-off jobs need only an e-mail confirming scope and ceiling. No 18-page PDF drafted by a lawyer who’s never met you.
What if you walk away? Lock-in?
None. Configuration lives as code in git, secrets in Vaultwarden, runbooks in markdown. Hand-off in 1–4 weeks to any competent admin — no exit fees, no drama.
Lock-in is a habit, not a necessity.
NIS2 and cybersecurity law?
I handle the technical side: segmentation, logging, backups, incident response, access control, monitoring. Documented, in writing.
The legal part (registration, DPO, deciding whether you’re an essential or important entity) belongs with a lawyer or compliance specialist. I won’t pretend otherwise.
Do you work weekends?
On a retainer, per SLA — 24/7 standby is contract-only. Outside a retainer, on request with a surcharge.
But most infrastructure emergencies are caused by changes made on Friday afternoon. So I don’t deploy on Fridays.
References?
Anonymised on request, by e-mail. I don’t list clients publicly — security and basic decency.
If you tell me your industry (architecture practice, manufacturing, school), I can say how many similar setups I run and what typically breaks.
What don’t you do?
Web design, e-commerce, marketing, Salesforce/SAP, MS 365 as a strategy, “digital transformation” as a product. Full list on Services → What I don’t do.
Response times?
Non-binding inquiries: within 24 hours on business days. Retainer clients get a contractual SLA, typically 4 hours during business hours, faster for critical incidents. Remote support usually the same day, by appointment.
I don’t use: MS Teams, Facebook Messenger, Slack Connect. E-mail, Signal, phone.
Do you do Microsoft at all?
Windows on workstations, yes. Microsoft 365, SharePoint, Active Directory as your core strategy, no — others do it better and cheaper than I would.
If you already run on it and want to continue, I’ll refer you to a specific colleague instead of learning it on your budget. If you need a quarterly business review, I can recommend three agencies.
Where are you based?
Prague, Czech Republic. On-site by default in Prague and surroundings; by arrangement Brno, Bratislava, anywhere in CZ and SK. Remote across the entire EU.
What does “quiet that lasts” mean?
When infrastructure is built sensibly, you don’t touch it. No cheap juniors on first line, no call centre, no agile ceremonies around a server that should simply run.
A client who remembers me once a quarter is a success. A client who calls every week is a failure — mine.
Your question missing? Drop me a line — I’ll reply by e-mail and often add it here.